Computers and Devices
Use a computer
There are lab computers located on Level 2 of the Academic Centre that provide basic Microsoft Office and Adobe Acrobat software.
The computers are shared between all students so please do not leave confidential information or stay logged into any online services.
Keep my computer or device secure
Install good quality security software
If you are using a Windows computer or an Android device please make sure you install and keep up to date a good quality security product.
The AV Comparatives site provides independent reviews of the latest security software products.
Keep your software up to date
When a vendor issues a software update please make sure you install it as soon as possible.
Multifactor Authentication (MFA)
Sometimes referred to as 2FA (Two Factor Authentication), this provides an additional step to accessing accounts beyond your username and password.
Often it will be SMS received, or using an application-like Authenticator (Microsoft, Google, Authy, etc.).
Password manager
Using a password manager to keep your online accounts secure is a must.
Having one strong password that is unique and has no related information about you (i.e. pets names, birthdays, etc.) to access a password manager where your other accounts are stored with random passwords will keep you secure.
Ensure that MFA is used on all accounts.
Be suspicious of strange emails or websites
If you get a strange email that is unexpected or out of character for the sender, it may be worth confirming if they sent it.
An email containing unexpected links leading to login pages or requiring you to download a file you are not expecting should be cause for caution.
If you don't recognise the sender, it's best not to follow the instructions in the email. If you do wish to, it's best to contact the sender via another method (as their email may be compromised), to confirm that they did send it.
Emails that require you to action something urgently should be treated with caution. This is a common tactic used by scammers to make the unsuspecting victim of a scam respond quickly without checking to ensure the authenticity of the sender i.e. not a dodgy email.
If you receive an email that is suspicious and are unsure of the best way to safely deal with it, please contact your student IT representative. Please see contact details here: https://www.snac.unimelb.edu.au/faqs/get-it-support/
Backup my data
You must take responsibility for backing up your essential data and documents.
The local Universities provide either one of Microsoft's Office 365 or Google's GSuite. Both of these services provide you with at least 1TB of FREE storage so use that as your first place to back up.
Other methods are USB stick, USB hard drives, iCloud, DropBox, Box, etc.
Connect my gaming device
Request approval from your College to connect your gaming device to their network.
Installation of gaming devices (such as PS4, XBox, Switch, etc) are at the discretion of the college head or their representative. You must obtain approval from them to install one of these devices by emailing the following to them:
My room number is:
The MAC address is:
The type of device I'd like to connect is:
If approval is granted the room port will be enabled and you will receive a notification when this is done. Please make sure the device is plugged into the network prior to submitting your request.
Third-party wireless access points or routers are NOT allowed on the network under any circumstances. If you are having trouble with wireless coverage at your residence please contact one of your IT Reps.
Streaming and "Assistant" devices (such as Amazon Alexa, Google Chromecast, Google Home) are not supported on the network and cannot be connected to the network.